Frequently Asked Questions
Everything you need to know about our premium leathercraft supplies.
What types of leather do you offer?
We provide a wide range of high-quality leathers, including vegetable-tanned hides, chrome-tanned upholstery leather, exotic skins, and specialized garment leathers suitable for all skill levels.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping within the continental United States usually takes 3 to 7 business days, depending on your location.
What is your return policy?
We offer a 30-day return policy on most unused and uncut items. Please note that leather is a natural product, and variations in grain or color are expected and not considered defects.
Do you offer wholesale pricing for businesses?
Yes, we have a Wholesale and Business Pro program for high-volume makers and retailers. You can apply through our website to access tiered pricing and bulk discounts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Tandy Leather gift cards for both online and in-store purchases.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your package's progress.